neville@soulfulsilverback.com

347-623-5694

Welcome to Silverback Cannabis CRM Consulting

Salesforce technology configured for the legal marijuana industry

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COMPANY VISION & MISSION

The cannabis industry’s software landscape is rife with homegrown, decentralized, and fragmented point solutions that discourage small businesses from operating efficiently to maximize profits

Developed on the Salesforce platform, Silverback Cannabis CRM Consulting provides cannabusinesses with integrated tools designed to increase revenue and optimize the efficiency of operations

The enterprise application is configured for the B2B cannabis ecosystem and is designed to enable a comprehensive view of their business from seed-to-shelves

WE LAYER SALESFORCE ON TOP OF YOUR EXISTING TECHNOLOGY STACK, PRESENTING A SINGLE PANE OF GLASS THAT ENHANCES OPERATIONS

OUR ADVANTAGES & DIFFERENTIATORS

CENTRALIZED SALESFORCE SOLUTION

COMPLIANCE TRACKING

RETAIL OPERATIONS REPORTING

DELIVERY LOGISTICS

What we deliver for retail dispensaries and cannabis businesses

Our focus is to empower cannabis dispensaries by using Salesforce to integrate with their existing technology platforms, such as Dutchie, I Heart Jane, and Springbig, into a centralized software solution

 

We implement bespoke solutions that support:

 
  • Actionable Business Intelligence: Gain valuable data insights into your customers and improve their experience
  • Compliance Audits: Provide systemic compliance tracking across seed-to-sale systems 
  • Inventory Management: Improve inventory management reporting and optimize supply chain operations reporting
  • Operational Excellence: Cost-effective reporting insights to support retail operational savings
  • Streamlined Delivery Logistics: Provide B2B & B2C delivery routing logistics to drive efficiencies
 

Contact us to schedule a free consultation and learn more about how we can optmize the efficiency of your retail operations and boost store revenue

Let’s discuss your business objectives

 

Get the free cannabis CRM software case study

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Enlightenment & Conclusions

INSIGHTS

SOLUTIONS

DECENTRALIZED TECH IS LIMITING
RETAIL DISPENSARIES

EXPAND TECH VISION TO RETAILERS WITH MULTIPLE LOCATIONS TO EMPOWER DISPENSARIES BY VISUALIZING THE FULL SCOPE OF THEIR BUSINESS OPERATIONS

FRAGMENTED POINT SOLUTIONS ARE INHIBITING
SMALL BUSINESSES FROM MAXIMIZING PROFITS

CONFIGURE & DESIGN BEST-IN-CLASS ENTERPRISE SOFTWARE SOLUTIONS THAT AGGREGATES AND LAYERS ON TOP OF EXISTING RETAIL OPERATIONS

DISJOINTED BUSINESS REPORTING INSIGHTS LEADS TO LOW SELL THROUGH RATES & INADEQUATE
PRODUCT INVENTORY MANAGEMENT

BUILD API CONNECTIONS FOR COMPLIANCE TRACKING, DELIVERY LOGISTICS, & RETAIL OPERATIONS REPORTING

POOR CUSTOMER EXPERIENCE IS THE RESULT OF DISJOINTED RETAIL TECH & LIMITED BUSINESS INSIGHTS

ENABLE BUDTENDERS TO ACCESS SOFTWARE PLATFORM THAT PROVIDES INSIGHTS TO CONSUMERS PURCHASING DATA

Fortune 100s we have worked for & brands we have collaborated
extensively with

We’ve delivered consulting projects in the following countries

Here’s what customers have said about our work & character

“Neville has an intrinsic ability to genuinely understand a customer’s business needs and identify problems that they weren’t even fully aware of. His passionate proactive nature and exceptional willingness to go above and beyond, is truly one of his biggest assets.”

- CRM Professional

"Given what our dispensary is trying to do, there is currently no existing cannabis platform capable of integrating these various tools. Neville's software is the only way to link these different solutions into one centralized system.”

- Dispensary Owner

“Neville is a true inspirational and diligent leader and I only hope to match his immaculate work ethic and growth mindset someday. Anyone would be lucky to work with him and I look forward to following his continued success.”

- CRM Professional

About the Founder

In 2020, Neville expanded the Silverback Cannabis CRM Consulting practice having previously held leadership roles in sales, marketing, and business development at American Express, Salesforce, Microsoft, and Sprinklr. Over the course of his 18-year career, Neville has closed various large strategic deals with brands including Nike, Roc Nation, Sirius XM, David Yurman, Coach, Neiman Marcus, Planet Fitness, Etsy, and the Evergreen Market.

In 2012, while at Amex, he was selected out of thousands of global candidates to lead a consultative retail technology project in Sydney, Australia. An avid world traveler, he can be found 35,000 feet in the air listening to a wide range of musical artists from John Coltrane to Fela Kuti.